Category Archives: Experience Design

VCD – Value-centered Design II

In 2003 Jess McMullin wrote on Boxes and Arrows: “Value-centered design starts a story about an ideal interaction between an individual and an organization and the benefits each realizes from that interaction.” The article is very appropriately entitled, Searching for … Continue reading

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UX research: The future of good business

Something very dear to me, as I saw in my past experiences, that everytime you have the chance to perform some User Research, you bring home loads of new insights that can be translated into new requirements for product development. … Continue reading

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2018 In-car infotainment systems

A good read, comparing several different in-car infotainment systems Every car infotainment system available in 2018           Photo of the interior of a KIA K900.

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Weekly Readings

A New Study on Design Thinking is Great News for Designers https://medium.com/design-ibm/a-new-study-on-design-thinking-is-great-news-for-designers-593f71b40627 Putting Humans at the Center of Health Care Innovation https://hbr.org/2018/03/putting-humans-at-the-center-of-health-care-innovation How Analogies Reveal Connections, Spark Innovation, and Sell Our Greatest Ideas https://www.fs.blog/2015/11/analogies/

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What do you look for in a Senior UX Designer?

I had a chat the other day about this topic, and that lead me to write down a few ideas I have about this topic. What to look for on a Senior UX Designer?… here’s a few things that pop … Continue reading

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My thoughts about Google Inbox

A friend of mine told me about Google’s new app, Inbox, and since I’m a designer, he would like to hear my opinion. This is my answer to him. First thing I have to say, is that Google made a … Continue reading

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What is Information Architecture?

Why do I share this? Because I like when someone can translate complex, abstract ideas into a very simple narrative. And Abby the IA, did just that.

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In car touch interfaces

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I must say that it scares me a bit to see the latest trends in car dashboards become dominated by big touch screens. Driving a car requires a great ammount of focus from the driver, one shouldn’t be able to perform other tasks … Continue reading

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Grassroots Innovation products = a rich set of requirements

Sometimes I wake up in the middle of the night with insomnia, and when that happens, the best you can do is to make that time productive (and spend the day after, drinking coffee), right?  … So, I wrote this … Continue reading

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Design Thinking in a nutshell

A few years ago I had the chance to have a training on Service Design with Arne from Design Thinkers, while I was still working for Novabase Consulting and based in Lisbon. Novabase was at that point starting to embrace … Continue reading

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“What do you Want?”

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First rule about User Research: Never ask, “What do you Want?”; Second rule about User Research: Never ask, “What do you Want?; Third rule about User Research: … Well, you see where this goes, right? I found this interesting article that puts this idea in … Continue reading

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Doing the good, can hurt – Apple and UX good practices

Doing the good deed to users? or basic UX mistake from Apple?… “Don’t give me what I didn’t ask” some might say. And they are right. Others where probably happy to have a small gift from Apple. It’s debatable. Apple … Continue reading

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UX metaphor

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Because I always find it difficult to explain to someone what I do, I found this picture to be a very good starting point of a conversation about the topic. UX approach to solving design problems is one that goes … Continue reading

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Contextual Inquiry

“The core premise of Contextual Inquiry is very simple: go where the customer works, observe the customer as he or she works, and talk to the customer about the work. Do that, and you can’t help but gain a better … Continue reading

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Clay Shirky shares some ideas on Collaboration

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Why companies need to gather good requirements

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It’s common knowledge that companies throw small fortunes on IT development in the trash, without ever seeing a proper return on that investment. The numbers are public and speak for themselves. This is one of the major concerns of decision … Continue reading

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Is your value proposition easy to understand?

Frog design presents us with this nice short video that mixes two of my great passions: Experience Design and… Cars 🙂 So, they ask us a very simple question: Is your value proposition easy to understand to the client? In … Continue reading

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The Mobile Mind Shift by Forrester

Listen to an interesting perspective on the all mobile revolution going on. Read more about it here: http://solutions.forrester.com/mobile?intcmp=mkt:ban:ah:MobileMindShift

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The Swiss army knife metaphor

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The ones who know me, have heard me use the Swiss Army knife metaphor several times… here’s why 🙂 “Metaphors are powerful because brains are visual, we learn by association, naturally chunk information, process visuals more quickly, understand through stories … Continue reading

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“Too much knowledge gets lost in the black hole of personal email inboxes” – Johannes Schunter

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