What is Information Architecture?

Why do I share this? Because I like when someone can translate complex, abstract ideas into a very simple narrative. And Abby the IA, did just that.

Design Thinking in a nutshell

A few years ago I had the chance to have a training on Service Design with Arne from Design Thinkers, while I was still working for Novabase Consulting and based in Lisbon. Novabase was at that point starting to embrace these methodologies internaly to provide better advise to clients. Just take 5 minutes of your […]

Contextual Inquiry

“The core premise of Contextual Inquiry is very simple: go where the customer works, observe the customer as he or she works, and talk to the customer about the work. Do that, and you can’t help but gain a better understanding of your customer. ” Beyer and Holtzblatt, Contextual Design, 1998

Is your value proposition easy to understand?

Frog design presents us with this nice short video that mixes two of my great passions: Experience Design and… Cars So, they ask us a very simple question: Is your value proposition easy to understand to the client? In a world of interconnected objects, ecosystems of products and so on, it’s hard for a common […]

The Mobile Mind Shift by Forrester

Listen to an interesting perspective on the all mobile revolution going on. Read more about it here: http://solutions.forrester.com/mobile?intcmp=mkt:ban:ah:MobileMindShift

About Knowledge Management

A good prezi about knowledge management…

Internet Trends 2013

A very interesting presentation about Internet Trends. Although is not an accurate study, it gives a very good idea of behavioral and technological trends. KPCB Internet Trends 2013 from Kleiner Perkins Caufield & Byers

7 critical success factors for managing social media in 2013

Seen on Smart Insights: We Are Social – Future Factors 2013 from We Are Social Singapore