I believe this topic has been on the top of the Designers minds. I enjoyed having an external validation of some key points I’ve been struggling the past year. Very often a Facilitator of a workshop is confused with the role of the Owner of the topic, or the Subject Matter Expert.

“They don’t come armed with a personal agenda or opinions about the topic at hand. Instead, they are experts at guiding groups through decision-making processes.

More insights in the article.