Bruno de Oliveira Júlio

Innovation | Design Thinking | UX


Design Lessons from unexpected sources

Stumbling on thought provoking content on the internet puts me a smile on my face, like someone said it’s like noise canceling headphones for the web. I found Shane Parrish’s blog through this post: The Relationship Between Design and Planning. Here […]

“The core premise of Contextual Inquiry is very
simple: go where the customer works, observe
the customer as he or she works, and talk to
the customer about the work. Do that, and you
can’t help but gain a better understanding of
your customer. ”

Beyer and Holtzblatt, Contextual Design, 1998

Contextual Inquiry