…many companies are turning to customer research that is powered by big data and analytics. Although that approach can provide astonishingly detailed pictures of some aspects of their markets, the pictures are far from complete and are often misleading. It […]
Stumbling on thought provoking content on the internet puts me a smile on my face, like someone said it’s like noise canceling headphones for the web. I found Shane Parrish’s blog through this post: The Relationship Between Design and Planning. Here […]
Via: In the Age of Experience, Great Design is Your Business Plan
A friend of mine told me about Google’s new app, Inbox, and since I’m a designer, he would like to hear my opinion. This is my answer to him. First thing I have to say, is that Google made a […]
Sometimes I wake up in the middle of the night with insomnia, and when that happens, the best you can do is to make that time productive (and spend the day after, drinking coffee), right? … So, I wrote this […]
A few years ago I had the chance to have a training on Service Design with Arne from Design Thinkers, while I was still working for Novabase Consulting and based in Lisbon. Novabase was at that point starting to embrace […]
Doing the good deed to users? or basic UX mistake from Apple?… “Don’t give me what I didn’t ask” some might say. And they are right. Others where probably happy to have a small gift from Apple. It’s debatable. Apple […]
Isn’t this right for a good interface?